01 4167700The Fanagan Group Include Carnegies, Kirwans and Nichols
Privacy Statement
Who we are and why we require your information
Fanagan Group Companies, comprising of Carnegies, Fanagans, Kirwans and Nichols Funeral Directors, provide a complete funeral service across a broad range of requirements for our clients.
To provide the most effective and targeted range of services to meet the needs of our clients, we are required to collect, process and use certain types of information about people and organisations.
Depending on the service being sought or provided, the information sought may include 'personal data' as defined by the EU General Data Protection Regulation (GDPR) and may relate to current, past and future service users; past, current and prospective employees; suppliers; and members of the public who may engage in communications with our staff.
Why we have a Privacy Statement
Our commitment to you is that the personal data you may be required to supply to us is;
- Obtained lawfully, fairly and in a transparent manner.
- Obtained and retained for only specified, explicit and legitimate purposes.
- Adequate, relevant and limited to what is necessary for the purpose for which it was obtained.
- Recorded accurately and, where necessary, updated.
- Stored safely and securely.
- Kept only for as long as is necessary for the purposes for which it was obtained.
- Kept in a form which permits identification of the data subject.
- Processed fairly and in a manner that ensures the appropriate security of the personal data including protection against unauthorised or unlawful processing.
Service referred-to in this Privacy Statement
The policy, procedure and management of data in relation to funeral services conducted by us.
Personal data required
Name, address, e-mail address, contact number, mobile number. Sometimes we will collect other information including details of the deceased including details of their death, details of the grave plot including location of burial ground and details pertaining to cremation.
Specific and legitimate purpose for which the personal data is being sought
We process your data in order to comply with legal obligations to which we are subject, to perform the services you have requested of us or to take steps at your request prior to undertaking to provide services for you, because you have consented to our processing of your data or for the purposes of our legitimate interests, such as to inform you of changes to our services or to provide you with information about other services we offer.
How your personal data will be kept safe from unauthorised or unlawful processing
We take our data security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness. We review our data security measures and procedures regularly.
Period for which your personal data will be retained
We will only keep your personal data for as long as is necessary for the purpose for which we are processing it and in accordance with our Record Management & Retention Policy unless we have a legitimate reason for keeping it, for example, any legal requirement to keep the data for a set time period. Where we do not need to continue to process your personal data, it will be securely destroyed.
Your Data Protection Rights
You have the right to request access to personal data held about you, to obtain confirmation as to whether data concerning you exists, to be informed of the content and source of data and to check its accuracy. In addition, if the data held by our company is found to be inaccurate, you have the right to have the data corrected by us.
You may request to have information erased, object to direct marketing and to restrict the processing of your information, including automated decision-making.
You have the right to request data portability (transfer) of personal data held electronically by us to another data controller where technically feasible.
You may withdraw consent at any time where processing is based entirely on your consent. Please note that to help protect your privacy we will take steps to verify your identity before granting access to personal data.
Data access requests should be made in writing and addressed to the Data Protection Officer, Fanagan Group Companies, 54, Aungier Street, Dublin 2
Email: info@fanagans.ie
Telephone: 01-4167700.
Right of complaint to the Data Protection Commission
If you are not satisfied with the outcome of the response you receive in relation to a data access request or are unhappy with the manner of the processing of your data by Fanagan Group Companies then you are entitled to make a complaint to the Data Protection Commission who may investigate the matter for you.
The Data Protection Commission’s website is www.dataprotection.ie or you can contact the Commission’s Office at:
Lo-Call Number: 1890 252 231
E-mail: info@dataprotection.ie
Postal Address: 21, Fitzwilliam Square South, D02 RD28
